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When you or someone you love needs home health care, you can find yourself facing a variety of unfamiliar situations and challenges. Written by a dad who was thrown into the home health care world when his ten-year-old daughter suffered a severe brain injury, Strangers in Your Home addresses the challenges from the perspective of someone who has been there. Personal and practical, the book examines:
- How to create a good partnership
- How to attract and hire good nurses
- Choosing a home health nursing agency
- How to prevent abuse or abandonment
- How to reduce nurse turnover and improve care
- How to create a professional work atmosphere
- How to prevent and resolve conflicts
- How to improve communication
- And more
Families who receive nursing support at home need insight from those who have been there. Ben Cockerham will help you navigate the system and help you have positive and professional relationships with home health providers.
Author: Ben Cockerham
Publisher: Illumify Media
Binding Type: Paperback
Size: 8.50h x 5.50w x 0.27d
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See Average Delivery Times in our SHIPPING & DELIVERY INFORMATION SECTION in the Help Centre for average delivery times from Australian warehouses.
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Insufficient and/or incorrect delivery information:
*** Address changes and/or corrections made through your Booksdeli Account will only affect future orders placed after the changes and/or corrections are made. Any changes and/or corrections for current orders must be done by contacting the Booksdeli Customer Care Team as soon as possible.***
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Orders with multiple items:
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All overseas orders are consolidated to one delivery.
If a Fed-Ex/UPS service or our preferred delivery service does not deliver to your specified address we reserve the right to cancel your order before it is processed.
Orders over the value of AUD$900 being delivered to all other countries will be liable for customs charges, taxes including GST and brokerage costs. These charges are the responsibility of the recipient and Booksdeli will not reimburse customers for these import costs or provide a refund or credit for any order if a customer refuses to pay them. Please contact our Customer Service Team to discuss what arrangements may be possible for your order.
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Completion of an order & outstanding items:
An order will be complete when either of the following occurs (i) all items were sent and delivered (ii) the order has been cancelled during the cooling-off period (iii) the customer nominated to pay by cheque, money order or bank transfer and the monies were never received by Booksdeli within 60 days of the date of the order and the unprocessed order was cancelled (iv) the customer received some items but nominated to get a credit or refund for the remaining amount (v) Booksdeli could not charge the credit card and the unprocessed order was cancelled (vi) the remaining items that are yet to be delivered in the order are no longer in print or available through Booksdeli's suppliers any more (vii) more than 120 days have passed since monies have been received on an order and Booksdeli was unable to source the title(s) and if so then the customer will receive a refund for the amount of the cancelled item, unless the customer wishes to wait longer for such title to become available. The ONLY exception applies to items Pre-Orders where the 120 days commences from the publish date.
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Third-Party Service Providers: Booksdeli uses Australia Post, UPS, FedEx, and Spring Global Mail and other delivery companies to deliver packages. Booksdeli may provide these companies your details including emails and contact number ONLY to provide customers up to date delivery tracking of dispatched orders.