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Dr. Joanna Kempner, Associate Professor of Sociology at Rutgers, writes, researches, and teaches at the intersections of science, medicine, and inequality. Kempner is internationally known for her research on overlooked problems in health and illness, giving voice to those without power and challenging how medicine talks about, understands, and makes policies for those it serves. As the premier expert on the social impact of headache diseases, she is a sought-after speaker and is often featured in policy debates and media discussions about pain. Her research has been extensively covered by major national media outlets, such as NPR, the Washington Post, Associated Press, Science, the Guardian, and the Philadelphia Inquirer. She was featured alongside Joan Didion and Siri Hustvedt in the award-winning 2017 documentary Out of My Head.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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