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Guofang Li, PhD, is Associate Professor in the Department of Teacher Education and Senior Researcher at the Literacy Achievement Research Center at Michigan State University, where she teaches undergraduate, graduate, and doctoral courses in second-language and literacy education. Her research focuses on ESL/ELL education, family and community literacy, and Asian American education. Dr. Li has been honored with the Early Career Award from Division G, Social Context of Education, of the American Educational Research Association, among other awards. Her books include the authored volume Culturally Contested Pedagogy, which won the Edward B. Fry Book Award from the National Reading Conference. Patricia A. Edwards, PhD, is Distinguished Professor of Language and Literacy at Michigan State University, where she is also Senior Researcher at the Literacy Achievement Research Center. Her research addresses issues of culture, identity, equity, and power that affect families and schools. Dr. Edwards is a recipient of the Teacher-Scholar Award and the Distinguished Faculty Award from MSU. She served as the first African American President of the National Reading Conference and as President (2010-2011) of the International Reading Association. She is the author of two nationally acclaimed family literacy programs and a number of books.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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