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On January 20, 2003, at 10:45 a.m., a massive avalanche released from Tumbledown Mountain in the Selkirk Range of British Columbia. Tonnes of snow carried 13 members of two guided backcountry skiing groups down the 37-degree incline of a run called La Traviata and buried them. After a frantic hour of digging by remaining group members, an unthinkable outcome became reality. Seven people were dead.
The tragedy made international news, splashing photos of the seven dead Canadian and US skiers on television screens and the pages of newspapers. The official analysis did not specifically note guide error as a contributing factor in the accident. This interpretation has been insufficient for some of the victims' families, the public and some members of the guiding community.
Buried is the assistant guide's story. It renders an answerable truth about what happened by delving deep into the human factors that played into putting people in harm's way. The story begins buried metres deep in snow, and through care-filled reflection emerges slowly like spring after a long winter, nurturing a hopeful, courageous dialogue for all who make journeys through the mountains of their life. The story illustrates the peace that comes from accountability and the growth that results from understanding.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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