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The book focuses on system-wide improvement at the district, school, and classroom level. The approach will help readers see the importance of coherence across a system and how both horizontal and vertical alignment is necessary for a district to maximize results.
Nancy Gordon is a recently retired assistant superintendent from the Delta Schools District. She worked in Delta for forty-two years teaching grades one through ten, specializing in educating students with diverse needs while serving as a Learning Assistant and Resource Room Teacher. She held the roles of Vice-Principal, Elementary Principal, and District Director of Learning Services before becoming the Assistant Superintendent, a role in which she focused on district collaborative inquiry, leadership development, transforming district culture, and achieving equity for all students. Nancy is passionate about professional inquiry at all levels of the system and leveraging research to achieve school and district improvement.
Dianne Turner formally retired in 2018 from her role as Chief Educator for the British Columbia Ministry of Education. Prior to taking on that role she was Superintendent of Schools with the Delta School District for six years. She served as Secondary Principal and Vice Principal, Science Department Head and Science Teacher with the Vancouver School District for thirty years before moving to Delta to serve as Assistant Superintendent. Dianne's passion, interests and engagement in professional learning and leadership development has led her to deepen her knowledge through inquiry and research about ways to support system wide transformation for the benefit of all students and staff.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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