Conflict and Communication by Jandt, Fred E.
Conflict and Communication by Jandt, Fred E.

Conflict and Communication

Conflict and Communication acknowledges the inevitable presence of conflict in our lives and the role good communication...
HK$2,945.66
HK$2,945.66
SKU: 9781793536310
Product Type: Books
Please hurry! Only 414 left in stock
Author: Fred E. Jandt
Format: Hardcover
Language: English
Subtotal: $2,945.66
10 customers are viewing this product
Conflict and Communication by Jandt, Fred E.

Conflict and Communication

$2,945.66
Conflict and Communication by Jandt, Fred E.

Conflict and Communication

$2,945.66
Author: Fred E. Jandt
Format: Hardcover
Language: English
Description

Conflict and Communication acknowledges the inevitable presence of conflict in our lives and the role good communication plays in managing conflict to cultivate a healthier, happier existence. The book explores the ways in which we process and act on conflict, as well as how we can leverage a deeper understanding of our own thoughts and behaviors to reduce the amount and severity of conflict in our lives.

Opening chapters provide a basis for understanding conflict - from an overview of conflict in our lives to an inventory of our individual power and conflict styles to the oft-overlooked role that culture plays in our understanding of conflict. Later chapters look at the practical application of these ideas in common settings such as negotiation, dealing with aggression, and mediation. A distinctive chapter on apology and forgiveness brings a very human, emotional element to the idea of conflict resolution. A professional mediator, author Fred E. Jandt includes many real-life examples of conflict throughout the text.

The second edition features additional examples for deconstructing conflicts, integrated material on online resolution, and expanded coverage on conflicts in organizations and in the family. New Key Takeaways sections in each chapter help students apply newfound understanding and knowledge to real-life situations.

Conflict and Communication equips students with research-based techniques, grounded in communication theory, to mitigate destructive consequences of conflict.



Author: Fred E. Jandt
Publisher: Cognella Academic Publishing
Published: 10/12/2020
Pages: 336
Binding Type: Hardcover
Weight: 1.76lbs
Size: 10.00h x 7.00w x 0.75d
ISBN: 9781793536310
Shipping & Return

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Review

Related Products

Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66
Example product title
HK$2,945.66
HK$2,945.66

Recently Viewed Products