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Julie N. Hornick (she/her) is the head of library instruction at Florida Southern College and provides instructional and research support to a number of schools and departments. Professionally, she has chaired the LIRT President's Program Committee and the ACRL Instruction Section's Teaching Methods Committee, in addition to serving on the executive board of the Florida Association of College and Research Libraries. Her research interests include incorporating new technologies into instruction, critical information literacy instruction, and gamification of instruction.
Lauren Kehoe (she/her) is the head of research engagement at University of Central Florida Libraries. Previously, she served as the accessibility and accommodations librarian at NYU Libraries and the undergraduate instruction and outreach librarian at NYU, where she led a university-wide initiative to make a community zine in response to the NYU Reads common-reading program. Her research interests include accessibility in libraries, critical pedagogy and librarianship, and making, collecting, describing, and discovering zines in the library. Kehoe received an MA in digital humanities from the CUNY Graduate Center and an MS in library and information science from Pratt Institute.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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