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Pam grew up in New Canaan, Connecticut, the daughter of two educators. With her father as her principal and her mother on her school's faculty, Pam had to try to stifle her giggle and sit still ... she's still trying. Pam was an avid reader of horse stories and fully expected to have a career as a cowhand, riding the western ranges.
But through many twists and turns, which included studies at Skidmore College, New York University, and Rutgers University School of Communication, Information and Library Studies, Pam became an English and history teacher, and then a school librarian. It has been during her library years that Pam began to write books. Her earliest stories were set in her school library and told of the escapades of her library gerbils.
Pam lives in Hunterdon County, New Jersey with her husband, two dogs, two cats, and Charlotte the groundhog. Raising children, working in schools, and being a keen observer with a fertile imagination, Pam has had no shortage of story material from which to draw. She usually has several projects going at the same time, for ideas are always perking at different stages of doneness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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