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On The Other Side (2021) is the (triumphant) journey of a brown girl and psychiatric health care professional searching for hope following her own psychiatric stay. Sandi Trevino Rae spent her life feeling less than and different from all her blond hair, blue- eyed friends that seemed to have a perfect life. Unaccepting of the stigma behind mental illness, she eventually found help, hope, and found herself again On The Other Side. Imagine every item of clothing you are wearing being stripped away from your body and every hope you have for your future now becomes dark and slowly slips away. This is what it feels like in the intake area of a psychiatric hospital. Working over 20 years in mental health did not prepare Sandi Trevino Rae for her journey on a locked psychiatric unit. Sandi eventually finds hope and finds herself again after ignoring the stigma of mental illness and now helps others to find their way On The Other Side.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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