The Come Back Culture: 10 Business Practices That Create Lifelong Customers by Young, Jason
The Come Back Culture: 10 Business Practices That Create Lifelong Customers by Young, Jason

The Come Back Culture: 10 Business Practices That Create Lifelong Customers

Everything equal, customers choose whether they will return based on the feeling they get when interacting with...
HK$323.24
HK$323.24
SKU: 9781540901972
Product Type: Books
Please hurry! Only 0 left in stock
Author: Jason Young
Format: Hardcover
Language: English
Subtotal: $323.24
The Come Back Culture: 10 Business Practices That Create Lifelong Customers by Young, Jason

The Come Back Culture: 10 Business Practices That Create Lifelong Customers

$323.24
The Come Back Culture: 10 Business Practices That Create Lifelong Customers by Young, Jason

The Come Back Culture: 10 Business Practices That Create Lifelong Customers

$323.24
Author: Jason Young
Format: Hardcover
Language: English
Description
Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends.

Backed by plenty of on-the-ground research and illustrated with real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more. It shows you how to

- build a hospitable team
- know your guest
- create moments that impress
- recover quickly when things go wrong
- and more

Whether you offer a service or a product online or at a physical location, you can use the principles in this book to turn your customers into raving fans of your business who not only spend their money but continue to spread awareness of your brand.

Author: Jason Young, Jonathan Malm
Publisher: Baker Books
Published: 05/17/2022
Pages: 194
Binding Type: Hardcover
Weight: 0.93lbs
Size: 8.70h x 5.80w x 0.90d
ISBN: 9781540901972
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