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Catherine Barr worked at Greenpeace International for seven years as a wildlife and forestry campaigner and has a long-running interest in environmental issues. While working as an editor at the Natural History Museum, she researched and wrote two major summer exhibitions: Dinosaurs of the Gobi Desert and Myths and Monsters. Her previous books for Frances Lincoln Children's Books include The Story of Inventions, The Story of Life, and The Story of Climate Change. She lives on a hill near Hay-on-Wye in Herefordshire with her partner and two daughters.
Amy Husband studied Graphic Art at Liverpool School of Art. Her first picture book, Dear Miss, was winner of the Cambridgeshire Children's Picture Book Award in 2010, and she also wrote and illustrated Dear Santa, in the same series. Amy lives in the East Yorkshire countryside with her husband James, working from her home studio.
Steve Williams is a biologist with a degree in Marine Biology and Applied Zoology from the University of Wales. His lifelong love of wildlife was further inspired by eight years at sea, after which he trained as a teacher, and now teaches science in a rural comprehensive school in Wales. He is a beekeeper and lives near Hay-on-Wye with his wife and two daughters.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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