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A thoughtful guide to supporting both doctors and patients on their shared road to better mental and physical health.
Dr. Shanda Blackmon is a pioneer in thoracic surgery, a skilled professional dedicated to providing the highest quality of care. But as a young doctor early in her career, she was overwhelmed. Her team was working at full capacity and Dr. Blackmon struggled to meet the needs of her many patients. It was strictly a numbers game. A game she was losing. Then one day at the clinic she noticed patients trading stories in the waiting room, sharing not just valuable advice, but empathy and encouragement. That was the genesis of the support group, a safe place where people dealing with cancer and its aftermath could talk openly about what they were going through. It was a lightbulb experience for Dr. Blackmon, and it was just the beginning. Once she saw the difference a committed ally could make in a patient's long-term survivorship, Dr. Blackmon sought to extend the principles of support to her colleagues. Physicians, surgeons, and other healthcare workers endure long hours under constant stress and can succumb to burnout due to the tidal wave of administrative work, patient complications, and constant pressure from administration to meet impossible demands. The sad truth is, one doctor commits suicide every day in the United States, the highest suicide rate of any profession. Understanding and allyship can make a big difference in their lives, too. The Support Group shares stories of the patients Dr. Blackmon has treated over the years, as well as the healthcare professionals she has worked with. With insight and compassion, Dr. Blackmon takes a candid look at the role of support in our healthcare practices and offers a workable model for patients, caregivers, and providers alike.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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