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Philip Gwynne Jones was born in South Wales in 1966, and lived and worked throughout Europe before settling in Scotland in the 1990s. He first came to Italy in 1994, when he spent some time working for the European Space Agency in Frascati, a job that proved to be less exciting than he had imagined.
He spent twenty years in the IT industry before realising he was congenitally unsuited to it. Furthermore, an attempt to find a secure, well-paid job with a proper pension had resulted in him finding himself in the IT department of a large Scottish bank during the global financial crisis. Something, clearly, had to change. And so it was that - following a conversation with a man in a pub - Philip and Caroline left their jobs, sold their flat and moved to Venice in search of a better, simpler future. They were wrong about the 'simpler' bit . . . Philip now works as a teacher, writer and translator, and lives in Venice with Caroline. He enjoys cooking, art, classical music and opera; and can occasionally be seen and heard singing bass with Cantori Veneziani and the Ensemble Vocale di Venezia.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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