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For decades, people have believed that working hard is enough to get them promoted. The truth is that leaders need to create personal visibility for themselves and their teams.
This was the situation in which Susan M. Barber found herself. A pivotal feedback conversation with a mentor was the catalyst that changed everything. She had to shift her long-held belief that working hard was sufficient for career success and finding a new way. She was on a path of discovery to learn what visibility meant in general, but more specifically how she could create it in an authentic way for herself. Barber created a process that helped her build visibility for herself and her team. Now, as a coach, she uses that same process to help her clients unlock their potential and achieve success when they are unable to see how they are hiding from their own visibility. She has broken down this process into easy-to-follow steps.
The truth is, you need the kind of visibility that allows people to see your value and is authentic to who you are. The Visibility Factor is your guide to shaping the visibility you want for yourself and your career.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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