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The COVID-19 pandemic has forced Higher Education Institutions (HEIs) across the world to migrate to online environments, with differing degrees of difficulty and success. Lloyd George Waller of The University of the West Indies in Kingston, Jamaica,
argues that success depends on HEIs' digital readiness which is in turn an outcome of their digital transformation strategic
framework. In Digital Transformation for Higher Education Institutions, Prof. Waller looks at what lessons can be learned from a decade of digital transformation by HEIs.
Using document analysis methodology and purposive sampling technique, Prof. Waller evaluates the academic literature from which three core themes emerge: the need to have a relevant and workable strategy; prioritising and empowering people; and the use of appropriate digital technologies and innovations. The digital transformation process involves profound changes in teaching methodologies, competencies and assessment and may demand a change management strategy which incorporates the need for changed behaviours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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