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Don't just see the sights--get to know the people.
New Zealand, or Aotearoa (the "Land of the Long, White Cloud") as it is known by the Maori population, is a land of myth and reality, contrast and contradiction, rolling hills and glacial mountains, native bush and gentle farmland. Its people are friendly and welcoming and will often go the extra mile to help you without expecting anything in return. Maori heritage and culture are an integral part of Aotearoa today, and wherever you go, its influence is palpable. As a nation of immigrants, New Zealanders are used to newcomers, yet those who take the time to learn about the country's traditions and the values that people hold dear will be rewarded with a more meaningful and enriching experience of this beautiful land. Culture smart! New Zealand helps you get to the heart of this diverse and multicultural nation. It examines the impact of history, religion, and politics, while tips and vital insights into Kiwi attitudes, customs, and social life will help deepen your experience of this country and its fair-minded people. Have a richer and more meaningful experience abroad through a better understanding of the local culture. Chapters on history, values, attitudes, and traditions will help you to better understand your hosts, while tips on etiquette and communicating will help you to navigate unfamiliar situations and avoid faux pas.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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