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Petra Wilder-Smith [BDS (Hons), LDS RCS (Eng), Dr Med Dent, PhD (Habil)] is Professor at the Beckman Laser Institute and Medical Clinic, University of California, Irvine, CA, USA. She has been Director of the Dental Program at the Institute since 1998. She is also Visiting Professor at the Aachen University Dental School in Germany and a Senior Fellow at the Chao Family Comprehensive Cancer Center, University of California, Irvine. Dr. Wilder-Smith is a member of many dental and imaging-based organizations, and a Fellow and Board Member of the American Society for Lasers in Surgery and Medicine. She has received numerous clinical and research awards. She is an Associate Editor for Lasers in Surgery and Medicine and an editorial board member for more than 20 prestigious peer-reviewed journals. She has also been Guest Editor for a special edition of the International Journal of Dentistry and has authored more than 100 articles in peer-reviewed journals.
Janet Ajdaharian (BA, BSc) is a Junior Specialist at the Beckman Laser Institute and Medical Clinic, University of California, Irvine, CA, USA, where she is a senior project manager for clinical and translational research. Her areas of expertise include laser use in dentistry/oral medicine for non-invasive diagnostics and therapeutics and the use of optical coherence tomography for early detection and monitoring of oral precancerous and cancerous changes. Her work includes collaborations to develop and validate a simple oral cancer screening tool for use by non-expert screeners, and using optical techniques for the early detection of oral effects of cancer therapy. She has co-authored several journal articles in her areas of interest.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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