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You don't have to be in sales to get the most out of this book. If you're feeling lost, trapped, stuck, average but you know you have more in you, then this will serve as an evergreen "how to" guide to get you playing at a Rockstar level.
I hated, well strongly disliked, salespeople. Sleezy, greasy, slimy, and dishonest were words that came to mind with the profession. It wasn't until I accidentally stumbled into the automotive industry that I changed my perception. In 6 years I went from Sales to Ownership with no experience, connections in the industry, no cell phone for the first year and a half, and I still don't have a Facebook account.
What separated me from others? I ignored the majority of traditional sales strategies and shifted my focus to developing myself, my brand, and my business. This has led me to own 3 companies, being recognized as one of the top Automotive Professionals in North America, and to writing this book.
It is my hope that you lean on ReThink Selling as a constant resource for yourself and share it with those you know would find value in it as well.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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