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KAREN BROOKS HOPKINS is president at Brooklyn Academy of Music (BAM), where she has worked since 1979. She has also served as executive producer of New York Citys Bergman Festival, development director at the New Playwrights Theatre, in Washington, DC, and director of theatre at the Jewish Community Center in Rockville, Maryland. Hopkins received a medal from the Royal Dramatic Theater of Sweden, as well as Norways King Olav Medal for work done on behalf of the Norwegian National Ballet.
CAROLYN STOPLER FRIEDMAN is chief development officer of the Museum of Contemporary Art in Chicago, Illinois. Friedman is also an adjunct faculty member at Chicago's School of the Art Institute, teaching a graduate course on arts marketing and development. Previously, she was vice president for development and public affairs for AFS Intercultural Programs, Inc., headed development departments at Playwrights Horizons and the National Theatre of the Deaf, and was associate director of the National Corporate Fund for Dance, Inc.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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