{"product_id":"more-than-a-motto-reignite-your-purpose-rediscover-joy-at-work-9798994699300","title":"More Than a Motto: Reignite Your Purpose. Rediscover Joy at Work.","description":"\u003cp\u003eWork does not lose meaning because people stop caring. It loses meaning when the system teaches people to care less in order to survive.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eMore Than a Motto \u003c\/em\u003e\u003c\/strong\u003eshows leaders how to fix that system.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eDrawing on two decades inside customer experience operations, organizational leadership, and large-scale transformation, Justin Robbins maps the real reason engagement programs fade, top talent burns out, and trust erodes. The problem is not motivation. It is the growing gap between what leaders say matters and what the work actually demands every day.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eAt the center of the book is a practical leadership operating system built on six disciplines of work design: clarity, intentionality, connection, recovery, measurement, and cadence. Used together, they give leaders a repeatable way to align priorities, clean up contradictions, and make purpose something people can actually experience in every shift, meeting, and decision.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eEach chapter gives you real-world examples, research-informed insight, and concrete practices you can apply immediately to simplify decisions, reduce hidden effort, protect energy, and improve customer and employee outcomes inside the work itself.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWritten for executives, CX leaders, HR and employee experience professionals, and senior managers, \u003cstrong\u003e\u003cem\u003eMore Than a Motto\u003c\/em\u003e\u003c\/strong\u003e is an operating manual for leaders who want engagement, performance, and purpose to rise or fall based on how work is designed, not on the strength of the next internal campaign.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Justin Robbins\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Metric Sherpa, Inc\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/05\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 194\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.78lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.53d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9798994699300\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eRobbins, Justin:\u003c\/i\u003e\u003c\/b\u003e - Justin Robbins is a customer experience researcher, educator, and speaker who helps leaders close the gap between what they say and what people actually experience at work. He is the founder of Metric Sherpa and the author of More Than a Motto, which introduces the RHYTHM Operating System, a practical framework for turning leadership mottos into daily operating discipline. Drawing on more than two decades in customer experience operations, global training, business consulting, and SaaS leadership, Justin has advised and educated leaders from organizations such as Apple, USAA, United Healthcare, Navy Federal Credit Union, and the FDA on how to design work that sustains clarity, trust, and energy over time.","brand":"booksdeli.com","offers":[{"title":"Justin Robbins \/ Paperback \/ English","offer_id":47834197459101,"sku":"9798994699300","price":42.77,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0619\/5648\/9373\/files\/img_fc9e0c10-a9df-4b06-818c-ae4ddbb43efc.jpg?v=1776146068","url":"https:\/\/booksdeli.com\/products\/more-than-a-motto-reignite-your-purpose-rediscover-joy-at-work-9798994699300","provider":"booksdeli.com","version":"1.0","type":"link"}