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Dr. Jennifer Teramoto Pedrotti received her doctoral and master's degrees in Counseling Psychology from the University of Kansas and bachelor's degrees in Psychology and English from the University of California at Davis. She is currently Associate Dean for Diversity and Curriculum in the College of Liberal Arts and Professor in the Department of Psychology and Child Development at California Polytechnic State University, San Luis Obispo. Dr. Teramoto Pedrotti taught multicultural psychology, intergroup dialogues, and other areas of psychology for over fifteen years. Her research areas of specialty include the effectiveness of intergroup dialogues and other types of multicultural education, and the study of strengths within a cultural context. She is the lead editor on a volume entitled Perspectives on the Intersection of Multiculturalism and Positive Psychology (Springer Science, with Lisa M. Edwards) and authored another undergraduate textbook, Positive Psychology: The Scientific and Practical Explorations of Human Strengths (SAGE, with Shane J. Lopez, and C. R. Snyder). In addition, Dr. Teramoto Pedrotti's work has appeared in multiple books and journals including the Handbook of Multicultural Counseling, the Journal of Counseling Psychology, the Journal of Positive Psychology, Professional Psychology: Research and Practice, and Professional School Counseling. In her current role, she encourages students, staff, and faculty daily to use their strengths to make change toward a more inclusive and culturally competent campus.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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