{"product_id":"service-ready-a-story-of-love-restaurants-and-the-power-of-hospitality-9781668052990","title":"Service Ready: A Story of Love, Restaurants, and the Power of Hospitality","description":"\u003cb\u003eMolly Irani, the visionary cofounder of the James Beard Award-winning restaurant Chai Pani, shares her passion for hospitality and story of building a thriving business that puts people first.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eGrowing up with parents who owned a restaurant, Molly understood the power of service but also had a keen understanding of the industry's challenges. When her husband Meherwan wanted to open a restaurant that would serve the Indian street food of his childhood, Molly thought he was nuts. And yet, the couple turned this unlikely dream into a vibrant reality. Chai Pani would eventually win the James Beard Award for Most Outstanding Restaurant in America, and be named one of 50 Favorite Restaurants in America by \u003ci\u003eThe New York Times, \u003c\/i\u003eand one of \u003ci\u003eSouthern Living\u003c\/i\u003e's 20 Friendliest Places in the South\u003ci\u003e.\u003c\/i\u003e \u003cp\u003e\u003c\/p\u003eIn \u003ci\u003eService Ready, \u003c\/i\u003eMolly takes readers on their inspiring journey to the heights of culinary and professional success. While she and her husband learned their way into running a restaurant, Molly created a groundbreaking work culture with industry-leading retention rates. They have fostered a loyal team and legions of fans, and have since launched multiple Chai Pani locations, the fast-growing spin-off, Botiwalla, and the popular spice business, Spicewalla. \u003cp\u003e\u003c\/p\u003eMolly shares the ten core principles that have shaped their path, offering essential lessons for any industry. She opens up about the challenges and rewards of being business partners with your life partner and shares how she and Meherwan learned to merge their strengths in order to thrive. Her story celebrates the power of female leadership in a traditionally male-dominated field and is a testament to the essential impact these strengths bring to businesses. As she reflects on navigating a recession, a global pandemic, and the devastating floods in Asheville, she explores resilience, innovation, and how to create a strong culture in any workplace.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Molly Irani\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Scribner Book Company\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/24\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 304\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.97lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 6.30w x 1.18d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781668052990\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eKirkus Reviews\u003c\/i\u003e 01\/15\/2026\u003cbr\u003e\u003ci\u003eShelf Awareness\u003c\/i\u003e 01\/01\/0001\u003cbr\u003e\u003ci\u003ePublishers Weekly\u003c\/i\u003e 02\/02\/2026\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eMolly Irani is the cofounder and Chief Culture Officer of the James Beard Award-winning Chai Pani Restaurant Group in Asheville, North Carolina. She is responsible for the business's groundbreaking culture, management style, community engagement, and \"mindblasting\" hospitality. She lives in Asheville with her husband and business partner, Meherwan Irani, where they raised their daughter, Aria, and her siblings (a.k.a. two goldendoodles).\u003cbr\u003e","brand":"booksdeli.com","offers":[{"title":"Molly Irani \/ Hardcover \/ English","offer_id":47792919904413,"sku":"9781668052990","price":49.71,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0619\/5648\/9373\/files\/img_856180ad-bf71-4526-977c-f84e7d8cdeeb.jpg?v=1774984826","url":"https:\/\/booksdeli.com\/products\/service-ready-a-story-of-love-restaurants-and-the-power-of-hospitality-9781668052990","provider":"booksdeli.com","version":"1.0","type":"link"}