Talk to Me: What educators (and others) can learn about de-escalation from hostage negotiators by Van Der Klift, Emma
Talk to Me: What educators (and others) can learn about de-escalation from hostage negotiators by Van Der Klift, Emma

Talk to Me: What educators (and others) can learn about de-escalation from hostage negotiators

Student disruption at school can take up an enormous amount of time, energy, and even financial resources....
$75.50 AUD
$75.50 AUD
SKU: 9780228815693
Product Type: Books
Please hurry! Only 192 left in stock
Author: Emma Van Der Klift
Format: Paperback
Language: English
Subtotal: $75.50
10 customers are viewing this product
Talk to Me: What educators (and others) can learn about de-escalation from hostage negotiators by Van Der Klift, Emma

Talk to Me: What educators (and others) can learn about de-escalation from hostage negotiators

$75.50
Talk to Me: What educators (and others) can learn about de-escalation from hostage negotiators by Van Der Klift, Emma

Talk to Me: What educators (and others) can learn about de-escalation from hostage negotiators

$75.50
Author: Emma Van Der Klift
Format: Paperback
Language: English
Description

Student disruption at school can take up an enormous amount of time, energy, and even financial resources. Confrontations can result not only in personal stress for both students and teachers, but in conflicts that involve families and the larger community. However, it's not always easy to know what to do or how to respond. In this original and highly engaging book, Emma Van der Klift suggests that "cross-pollination" - applying the lenses of one field to the issues faced by another - can generate unexpected insights and open new ways to think and act. Based on a year's worth of fascinating interviews with hostage negotiators from all over North America, this book shows how crisis negotiators de-escalate distraught individuals through communication. Instead of relying on either punishment, reward or directives - something commonly done in education - hostage negotiators rely on listening and support and are successful in resolving more than 90 percent of the issues they are called upon to negotiate without loss of life, injury, or the use of coercion. This book offers a wealth of suggestions and advice from negotiators, and is not only about how we can help someone to de-escalate when they are in crisis, but also, and perhaps most importantly, about how we can learn to effectively de-escalate ourselves during difficult interchanges.



Author: Emma Van Der Klift
Publisher: Tellwell Talent
Published: 08/08/2019
Pages: 298
Binding Type: Paperback
Weight: 0.88lbs
Size: 9.00h x 6.00w x 0.62d
ISBN: 9780228815693

About the Author
Van Der Klift, Emma: - Emma Van der Klift holds a master's degree in conflict management and analysis, and is also a certified negotiator and mediator. With her partner and husband Norman Kunc, she is a well-known presenter at education conferences internationally. As a student once labelled non-compliant and disruptive, Emma is passionately committed to the pursuit of positive and non coercive approaches. For more information about Emma's speaking, training and writing, please visit www.broadreachtraining.com.

This title is not returnable
Shipping & Return

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Review

Related Products

Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD
Example product title
$75.50 AUD
$75.50 AUD

Recently Viewed Products