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The California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 have fundamentally changed how businesses approach privacy compliance. The statutes established, for the first time in the United States, a comprehensive data privacy regulatory scheme. However, that scheme is complex and does not fully comport with privacy-related regulatory schemes outside of the United States or privacy-related schemes that have been subsequently enacted in other states.
This reference guide collects over 500 of the most common questions concerning the CCPA and the CPRA and provides straightforward and easy to understand answers in one place. The questions are organized in a logical progression to cover the history of the statutes, general privacy-related concepts, compliance-program related issues, and the impact of the statutes on specific industries.
However you interact with the CCPA and CPRA--as an attorney, a chief privacy officer, a data protection officer, or a business leader--this reference book is for you.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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