{"product_id":"what-to-do-if-how-to-handle-any-situation-at-work-and-come-out-winning-9781398626164","title":"What to Do If...?: How to Handle Any Situation at Work and Come Out Winning","description":"\u003cp\u003e\u003cb\u003eReclaim your confidence at work so you can hire smarter, read the room and lead difficult moments without second-guessing yourself. \u003ci\u003eWhat To Do If...? \u003c\/i\u003ehelps you handle real workplace situations with clarity and confidence. \u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eWritten by workplace behavior specialist \u003cb\u003eAnne-Maartje Oud, \u003c\/b\u003e this field-tested guide distils the 35 questions she's heard most over two decades training managers, HR professionals and teams. Organized into five focused parts on personal development, communication, collaboration, leadership and difficult conversations, it blends research, real examples and simple tools you can use right away. \u003cp\u003e\u003c\/p\u003eLearn how to spot toxic hiring red flags before they damage your culture, decode body language and nonverbal cues, and respond constructively when emotions run high or someone cries at work. Use practical scripts, checklists and decision points to prepare for interviews, lead confident one-to-ones and navigate conflict with calm authority. Build emotional intelligence, set boundaries that stick and create safer, more productive conversations where performance and trust grow. \u003cp\u003e\u003c\/p\u003eWalk away with a repeatable approach for high-stakes situations so you become the steady, trusted person who knows what to do, no matter what happens next. \u003cp\u003e\u003c\/p\u003e\u003ci\u003e\u003cb\u003eThemes include: \u003c\/b\u003e hiring and interviewing, nonverbal communication; emotions at work, difficult conversations and conflict, everyday communication and collaboration, practical leadership habits. \u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Anne-Maartje Oud\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Kogan Page\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/24\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 288\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.67lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.72d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781398626164\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eAnne-Maartje Oud\u003c\/b\u003e is founder and CEO of The Behaviour Company, an Amsterdam-based consultancy that customises personal development programmes for companies and organizations worldwide. She has worked with non-profit social organizations as well as some of the world's most prominent Fortune 500 companies. With over twenty years of experience, she is considered one of the world's leading experts in the field of workplace behaviour. She is based in Amsterdam, the Netherlands.\u003cbr\u003e","brand":"booksdeli.com","offers":[{"title":"Anne-Maartje Oud \/ Paperback \/ English","offer_id":47834238976157,"sku":"9781398626164","price":39.97,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0619\/5648\/9373\/files\/img_61a18686-dd5f-4a73-8328-abe9b1166e9e.jpg?v=1776147204","url":"https:\/\/booksdeli.com\/products\/what-to-do-if-how-to-handle-any-situation-at-work-and-come-out-winning-9781398626164","provider":"booksdeli.com","version":"1.0","type":"link"}