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Tony Proscio is associate director of the Center for Strategic Philanthropy and Civil Society at Duke University and a consultant to foundations and major nonprofit organizations on strategic planning and evaluation. He is co-author, with Paul S. Grogan, of Comeback Cities: A Blueprint for Neighborhood Revival (Westview Press 2000), and author of Becoming What We Can Be: Stories of Community Development in Washington, DC (LISC, 2012). A Detroit native, he has held executive positions in New York State and City government and in the 1990s was associate editor of The Miami Herald.
M. A. Farber is an award-winning former investigative reporter for The New York Times. From 2001 to 2014, he conducted oral histories for Columbia University on the 9/11 attack, capital punishment, the Guantanamo Bay prison camp and American philanthropy. Educated at the University of Maryland and Northwestern University, he has contributed to Vanity Fair and Smithsonian magazines and is the author of Somebody is Lying: The Story of Dr. X and co-author of Outrage: The Story Behind the Tawana Brawley Hoax.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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