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This is my private journal, written during a difficult period of my life. The economy was poor, business was slow. The recession ravaged my private practice as a clinical psychologist. Thrown overboard into a sea of the unknown and the unstable, I fell into unrest and was plagued with thoughts of "going under," but in my heart, I believed my situation would turn around. In 2013, my office building finally sold. It was located in Flint, Michigan, the crime capital of the United States. It sold for the price of a fully loaded compact car. The financial loss only served to fuel the tidal wave of dis-empowering thoughts that tormented me. Giving up wasn't an option, while it frequently crossed my mind. Surely heaven understood my condition. So, I decided to say yes to life expecting God's favor to lift me above my personal challenges.
- Suzanne R. Jamail, Ph.D.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
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