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Aki Siegel is an Assistant Professor at Uppsala University, Sweden and a Senior Lecturer at Linnaeus University, Sweden. Her research focuses on language development in and through spoken interactions from a longitudinal and a complex dynamic systems theory perspective. She investigates English as a lingua franca and multilingual multicultural interactions using multimodal and mixed methods approaches. Recently, she is interested in the dynamics of human relationship-building in interaction through multiple encounters.
Paul Seedhouse is Professor of Educational and Applied Linguistics and Director of ilab: learn at Newcastle University, UK. He researches what is universal about human spoken interaction, using a complex systems approach to argue that all human populations combine the same basic interaction engine with diverse overlaid languages. With colleagues in Computing Science over 14 years, he has worked on 4 grants to use digital technology to enable users to learn languages through cultural activities, resulting in the ENACT web app. This provides a universal infrastructure to enable people around the world to display and appreciate their commonality and diversity. He has also had 5 grants from the IELTS consortium to study spoken interaction in the IELTS Speaking Test. His book The Interactional Architecture of the Language Classroom: A Conversation Analysis Perspective (2004) won the 2005 Modern Language Association of America Kenneth W. Mildenberger Prize.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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