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The Brown family - seven-year-old Cooper, twelve-year-old Ruby, their parents, Hazel and Wally, and their widowed grandfather Henry - live on a small Vermont dairy farm that's been in the family for four generations. Their lives are marked by hard work and the rhythms of the seasons, from spring calves to the county fair to deer season to sugaring, as well as events that are part of the school year, including school lock downs called Shelter in Place. When their way of life is shattered by a shocking gun accident, Ruby is determined to change the gun culture that surrounds her. Her efforts result in hostility from her rural community and friction at home, but also reveal the power of friendship, family, courage, and forgiveness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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