On Apology

One of the most profound interactions that can occur between people, apologies have the power to heal...
CHF 27.07
CHF 27.07
SKU: 9780195189117
Product Type: Books
Please hurry! Only 210 left in stock
Author: Aaron Lazare
Format: Paperback
Language: English
Subtotal: CHF 27.07
On Apology by Lazare, Aaron

On Apology

CHF 27.07

On Apology

CHF 27.07
Author: Aaron Lazare
Format: Paperback
Language: English
One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart.
He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfer of power and respect between two parties, and much more. Readers will not only find a wealth of insight that they can apply to their own lives, but also a deeper understanding of national and international conflicts and how we might resolve them.
The act of apologizing is quite simply immensely fulfilling. On Apology opens a window onto this common occurrence to reveal the feelings and actions at the heart of this profound interaction.


Author: Aaron Lazare
Publisher: Oxford University Press, USA
Published: 11/03/2005
Pages: 320
Binding Type: Paperback
Weight: 0.80lbs
Size: 8.00h x 5.00w x 0.90d
ISBN: 9780195189117

About the Author

Aaron Lazare, M.D., is Chancellor and Dean, and Professor of Psychiatry, at the University of Massachusetts Medical School, in Worcester, Massachusetts and Senior Psychiatrist at the Massachusetts General Hospital. He is a leading authority on the psychology of shame and humiliation, and wrote a highly regarded article on apology in Psychology Today that led to appearances on Oprah, Talk of the Nation.



This title is not returnable

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.