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Award winning veterinarian and author Dr. Nancy Kay provides an insider's guide to navigating the often overwhelming, confusing, and expensive world of veterinary medicine. With warmth, candor, and humor cultivated over 30-plus years of working with canine patients and their human companions, Dr. Kay explains how to initiate and nurture a healthy relationship with your veterinarian.
Dr. Kay provides expert advice and insider tips. You will learn how to:
- Find a veterinarian who is just the right fit.
- Avoid overvaccinating.
- Tackle tough medical decisions.
- Ask your vet the right questions so you can get the right answers.
- Advocate for your pet when the diagnosis is cancer.
- Know when to get a second opinion.
- Make wise decisions about pet health insurance.
- Know when it's time to say goodbye.
Plus, you'll find descriptions of hundreds of common diseases and related points you should be certain to clarify before leaving your vet's office with a treatment plan in hand. Additionally, Speaking for Spot provides you with lists of important questions to ask your veterinarian when contemplating a new medication, general anesthesia, a major procedure, or spaying/neutering. Whether you are new to dogs or a seasoned veteran, and whether you share your home and heart with a healthy pup or an under-the-weather mature dog, Dr. Kay will provide you with a wealth of insights.
Pick up your copy of Speaking for Spot and learn how to become a super- savvy medical advocate for your best friend. Visits to the vet will never be the same
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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