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It's easy to get jaded in this life. Don't let it happen. Ours is a divided era. I can't walk into work or church or a civic or family gathering without being immediately aware that there are different, even polarized, perspectives around the room. While I've developed my own opinions on many things, I'm quite certain my methods for developing these opinions have evolved. I want to be more objective and considerate than I've ever been, because more than ever I believe "the truth will set you free." And, so, I cannot let sarcasm and bitterness and prejudice tell me that everything inevitably will go downhill. Some things are better. Some things need fixing.
I've always been involved in bringing hope to our world. An initial little boy's wish to be a wolf biologist has turned into a lifelong in-depth study of our natural world and involvement in environmental conservation, even though I missed a turn and didn't quite make it onto Wild Kingdom. And, all these years of "people work" haven't soured me. Instead, I'm more sure than ever that with one word, one deed at a time, we can do the better thing in our society and our world. It's not "dog eat dog." In taking care of those around us, we in turn take care of ourselves.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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