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When American orphan, Bree, arrives at Norwood College-the elite English training ground of nannies to the world's rich and powerful-she knows that making it through the first year to land a spot in the coveted certificate program is the key to her future. She also knows she can't go it alone, bonding quickly with her groupmates: an errant (and broke) nobleman, son of one of England's oldest families; the ambitious and whip-smart daughter of a self-made immigrant; and the ditzy, husband-hunting daughter of a disgraced playboy aristocrat. What none of them realize is that there is more to Norwood than meets the eye: the school itself may unlock the secrets of Bree's own shadowy past, and the classmates' very lives will depend on their ability to work together to meet the dangers ahead.
"Fast-paced and full of unexpected twists, Monica McGurk's The Agency is the perfect mashup of Mary Poppins and James Bond. If you love deftly drawn characters in exotic locations and a compelling plot that will keep you reading past your bedtime, this is the book for you!"
-Kathy Wilson Florence, journalist, blogger, and author of Three of Cups, Jaybird's Song, and You've Got a Wedgie Cha Cha Cha
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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