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Gamble, Teri Kwal: - Teri Kwal Gamble enjoyed a career as a full professor of communication at the College of New Rochelle in New Rochelle, NY (PhD, New York University; MA and BA, Lehman College, CUNY), and Michael W. Gamble, is a full professor of communication at the New York Institute of Technology in New York City (PhD, New York University; BA and MFA, University of Oklahoma). The Gambles are partners in life and work. Professional writers of education and training materials, the Gambles are the coauthors of numerous textbooks and trade books. Their most recent publication is The Interpersonal Communication Playbook (2020). Teri and Mike also are the coauthors of The Communication Playbook (2019). Among other books the Gambles have written together are Nonverbal Messages Tell More: A Practical Guide to Nonverbal Communication (2017), Leading with Communication (2013), and The Gender Communication Connection (2nd ed., 2014). Previously, Michael served as an officer and taught Leadership Skills for the U.S. Army Infantry School during the Vietnam War. The Gambles also are the founders of Interact Training Systems, a consulting firm that conducts seminars, workshops, and short courses for business and professional organizations. Teri and Mike also produce training and marketing materials for sales organizations and are the coauthors of the trade book, Sales Scripts That Sell.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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