Better Onboarding: Effective strategies for guiding new users by Higgins, Krystal
Better Onboarding: Effective strategies for guiding new users by Higgins, Krystal

Better Onboarding: Effective strategies for guiding new users

When users try your product or service for the first time, what encourages them to come back?...
$71.20 AUD
$71.20 AUD
SKU: 9781763673403
Product Type: Books
Please hurry! Only 210 left in stock
Author: Krystal Higgins
Format: Paperback
Language: English
Subtotal: $71.20
Better Onboarding: Effective strategies for guiding new users by Higgins, Krystal

Better Onboarding: Effective strategies for guiding new users

$71.20
Better Onboarding: Effective strategies for guiding new users by Higgins, Krystal

Better Onboarding: Effective strategies for guiding new users

$71.20
Author: Krystal Higgins
Format: Paperback
Language: English
Description

When users try your product or service for the first time, what encourages them to come back? Onboarding can make the difference between abandoned accounts and devoted use-if we design it as a holistic, ongoing process.


Krystal Higgins demonstrates how the best onboarding experiences guide people as they interact, helping them follow their own path to success. Gain practical strategies and techniques for designing effective guidance, whether you're working through a redesign, launching new features, rolling out service updates, or welcoming back returning users. Set aside the tutorials, manuals, and intrusive instructions of the past, and learn how to use guided interaction to help users find their way-and get value out of every step.


THIS BOOK EXPLORES:

    How to effectively greet, engage, and retain customersBest practices for mapping users' onboarding journeys from start to finishBringing research, content, design, and functionality together to support new usersSteps for breaking down onboarding actions for more efficient implementationTechniques for embedding guidance in the context of the full product experience


Author: Krystal Higgins
Publisher: Krystal Higgins
Published: 05/11/2021
Pages: 142
Binding Type: Paperback
Weight: 0.50lbs
Size: 8.50h x 5.50w x 0.39d
ISBN: 9781763673403
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