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Art Costa is a Professor of Education, Emeritus, from California State University, Sacramento, where he taught graduate courses to teachers and administrators in curriculum, supervision, and the improvement of instruction. He is the author of The Enabling Behaviors, Teaching for Intelligent Behaviors and Supervision for Intelligent Teaching; and is co-author of Cognitive Coaching and Techniques for Teaching Thinking. He has written numerous other articles and publications on supervision, teaching strategies and thinking skills. Dr. Costa has made presentations and conducted workshops for educators throughout the United States and in Canada, Mexico, Europe, Africa, the Middle East, Asia and the South Pacific. He taught in the Bellflower School District, worked as a curriculum consultant in the Los Angeles County Superintendent of Schools Office, and was Assistant Superintendent of the Sacramento County Superintendent of Schools office. Active in many professional organizations, Dr. Costa has served as president of the California Association for Supervision and Curriculum Development and as president of the national A.S.C.D. from 1988 to 1989. Art can be reached by e-mail at artcosta@aol.com.
Robert J. Garmston, EdD, presents to educators and managers throughout the United States as well as in Canada, Africa, Asia, Australia, Europe, the Middle East and South America. Emeritus Professor of Educational Administration at California State University, Sacramento, Bob has previously been a classroom teacher, principal, director of instruction and acting superintendent. Co-Developer of Cognitive Coaching with Dr. Arthur Costa and co-founder of the Center for Adaptive Schools with Bruce Wellman, www.thinkingcollaborative.com, his work has been translated into Arabic, Hebrew, Italian and Spanish. He is director of Facilitation Associates, a consulting firm specializing in leadership, learning, personal and organizational development. Bob lives near Sacramento, California with his wife Sue and close to his five adult children, and grandchildren, who are, of course, cute and bright.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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