Encouraging the Heart: Igniting Purpose and Providing Meaningful Recognition by Kouzes, James M.

Encouraging the Heart: Igniting Purpose and Providing Meaningful Recognition

Human-centered leadership insights from the leading experts on the subject In the newly revised second edition of...
$62.11 AUD
$62.11 AUD
SKU: 9781394303908
Product Type: Books
Please hurry! Only 0 left in stock
Author: James M. Kouzes
Format: Paperback
Language: English
Subtotal: $62.11
Encouraging the Heart: Igniting Purpose and Providing Meaningful Recognition by Kouzes, James M.

Encouraging the Heart: Igniting Purpose and Providing Meaningful Recognition

$62.11

Encouraging the Heart: Igniting Purpose and Providing Meaningful Recognition

$62.11
Author: James M. Kouzes
Format: Paperback
Language: English

Human-centered leadership insights from the leading experts on the subject

In the newly revised second edition of Encouraging the Heart: Igniting Purpose and Providing Meaningful Recognition, renowned leadership experts and best-selling authors James Kouzes and Barry Posner deliver an incisive and practical playbook for leaders who want to inspire their followers to achieve extraordinary things. They've packed the book with real-world examples, practical ideas, and eye-opening advice drawn from over four decades of work with countless business leaders.

Encouraging the Heart is not a book about incentive systems or reward programs. It goes beyond those things to discuss universal leadership principles that will help elevate your people to new levels of productivity, engagement, and performance. It's a hands-on roadmap containing behaviors, principles, practices, evidence, and examples that will form the foundation of a repeatable process you can put into place at your own organization.

Inside the book you'll find strategies for:

  • Setting clear standards aligned with your organization's purpose
  • Paying attention to exemplary actions and telling memorable stories that motivate action and enact change
  • Noticing exemplars of values and standards and publicly praising them with personalized feedback and appreciation that encourages others to live up to their example
  • Setting a personal example of meaningful ways to recognize others and celebrate values and victories

Encouraging the Heart is a must-read for leaders of all kinds, regardless of position or function, at organizations of all sizes, in the public and private sectors who wish to help those around them realize their full potential.

Author: James M. Kouzes, Barry Z. Posner
Publisher: Wiley
Published: 05/06/2025
Pages: 272
Binding Type: Paperback
ISBN: 9781394303908

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.