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Enshittification: it's not just you--the internet sucks now. Here's why, and here's how we can disenshittify it.
We're living through the Enshittocene, the Great Enshittening, a time in which the services that matter to us, that we rely on, are turning into giant piles of shit. It's frustrating. Demoralizing. Even terrifying. Enshittification identifies the problem and proposes a solution. When Cory Doctorow coined the term enshittification, he was not just finding a funner way to say "things are getting worse." He was making a specific diagnosis about the state of the digital world and how it is affecting all of our lives (and not for the better). The once-glorious internet was colonized by platforms that made all-but-magical promises to their users--and, at least initially, seemed to deliver on them. But once users were locked in, the platforms turned on them to make their business customers happy. Then the platforms turned to abusing their business customers to claw back all the value for themselves. In the end, the platforms die. Doctorow's argument clearly resonated. Once named, it became obvious that enshittification is everywhere, so much so that the American Dialect Society named it its 2023 Word of the Year, and was cited as an inspiration for the 2025 season of Black Mirror. Here, now, in Enshittification the book, Doctorow moves the conversation beyond the overwhelming sense of our inevitably enshittified fate. He shows us the specific decisions that led us here, who made them, and--most important--how they can be undone.You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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