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As a society, we've become so polarized, we don't know how to talk to each other anymore. When we disagree, we often start to preach. And then the other person freezes or explodes. The next thing we know, we're even more polarized than we were to begin with.
What's the key to get past this?
It all comes down to persuading instead of preaching.
Karen Tibbals distills the latest social science research to create a practical plan for talking to each other in a respectful and civil way-a way that enables people to get past their differences.
Persuade, Don't Preach explains why people differ and why what we're doing now simply doesn't work. You'll understand why particular groups of people focus on certain issues. This knowledge will bring you to true understanding and guide you to developing a plan for approaching people you disagree with in a way that restores civility and allows them to listen.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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