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Jennifer Doll DVM has a non-paying job as veterinarian for Witty Kitties Inc. and Animals All About Inc., and essentially takes on almost every animal that no one else will, expecting to get nothing (including appreciation) in return. Sometime it is learn as she goes, with a treacherously steep learning curve.
Her paying job is as veterinarian and Medical Director for Iowa Humane Alliance, spaying and neutering anywhere from 30 to 55 cats, dogs, rabbits, rats, pot-bellied pigs, and guinea pigs a day. You'd think this is not possible without a high complication rate, but you'd be wrong. The clinic is just that good. Specialized training and a single-mindedness of the staff makes it so. Dr. Doll hopes to spay and neuter every pet until there are no more unwanted in the state of Iowa, thus putting her out of business.
After 26 years in practice, the last 19 in Iowa, Dr. Doll has met and wrangled her share of Feral Cats, Black Bears, Cougars, Giant Pythons, and Crocodilians. And that is the short list.
Despite injuries to her body and pride, she is not quite sure she is ready to stop.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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