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Rachele Focardi is a global thought-leader on Multigenerational Workforce Dynamics, Future of Work, Employer Branding and Talent Strategy, and an expert on the Asian Talent Market. Since 2003, Rachele has spearheaded the Employer Branding movement globally, advocating that organizations and governments incorporate an Employer Branding Strategy into their workforce planning. She has advised hundreds of Fortune 500 companies, Asian organizations, NGOs and Government Agencies on how to unveil their Employer Value Proposition and launch their Employer Branding practices at home and abroad. Today, Rachele's focus is to help organizations adapt to the needs of the new generations, bridge the generational divide, harmonize the multigenerational workforce and empower future leaders to drive positive change. Rachele is the Chair of the Multigenerational Workforce Committee for the ASEAN Human Development Organization, Founder of XYZ@Work and a Mentor at The Workplace Accelerator and various other organizations. Previously Chief Strategy Officer for Universum and main anchor/international network correspondent for CNBC, Rachele is also a member or MENSA.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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