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We enter an era of the unknown - global conditions move with unprecedented speed, unpredictably, disruptively, and uncontrollably. Conflict is unceasing and increasingly polarized. Global warming and the spread of deadly diseases are a threat to all. How are we to go on? One thing is clear: in these perilous conditions working together is imperative. As Gergen advances in this clear and compelling work, successful collaboration requires a radical transformation in our understanding of relationships. So long as we cling to the view that relationships are made up of separate entities - persons, communities, organizations or nations - our survival will be threatened. Rather, as Gergen proposes, we must reverse our understanding: it is out of the process of relating that emerge what we take to be the entities and their character. Care for the entities must be replaced by care for the process. This brief introduction to a relational perspective is bountifully illustrated with innovative practices - in education, healthcare, organizational development, peace building and more. All function to enhance well-being through relational process.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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