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A catalyst is something or someone that provokes significant change. A trauma is a catalyst. The change--whether physical, emotional, spiritual, or all three--doesn't happen immediately. The change is a journey with side steps and detours along the way. The only hard and fast rule is that you can't go back to who you were before. This is the story of Carrie Rickert's journey of change after such a catalyst. Her life-threatening accident and related complications started her down this path of examining what was, what is, and what could be. Most importantly, though, this is a story of hope, of possibility, of embracing the fight to become something new. This path has been filled with craters and dips, pivots and weird circles, and a lot of it has been completely terrible. If she had an option, she wouldn't go back. She wouldn't trade who she is now and who she is going to become. Join Carrie on this journey of life's ups and downs and let her words, her perspective, and her humor about it all inspire you to be grateful for the catalysts in your life.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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