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New managers are often launched into leadership roles and expected to figure out on their own the art of managing others. This "sink or swim" approach is sometimes successful, but when it fails the resutls are heartbreaking, and sometimes disastrous. This guidebook for new leaders will help these new leaders avoid the most commmon mistakes that damage their leadership credibility and limit their career potential.
Practical tools and leadership success tactcis are offered throughout the book along with real world lessons offered by a variety of successful leaders from diverse industries. Each featured leader has a unique perspective on leadership and the qualities and characteristics that will lead to success, allowing readers to learn from those who have successfully earned the title of "Best Boss".
The prinicpal lessons in this book rely on my own experiences leading 50,000 associates for a major retail enterprise and ensuring the success of hundreds of new and experienced leaders at every level. This book gives new leaders a resource to accelerate and ensure their own success, and create tremendous success for their teams.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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