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Do bad things happen in threes? For one family, this clich proved to be true after experiencing a trifecta of epic proportions. And then came number four. In a span of twenty years, a family of three would be tragically splintered, leaving only one to recount their tale. In her debut book, Joan Hyams Schmitz shares a story of love, loss, and grief with honesty, candor, and raw emotion served with a sprinkling of the divine. She credits her ability to tap into her reservoir of resilience and inner strength to a few feathered friends, a handful of tenets, a unique club, and signs, symbols, and messages from a place not so far away. Ride along with one family's journey that reiterates and reinforces the fact we all have a story and it's worth sharing. By sharing our stories, we reveal our interconnectedness and the fact we're never really alone as we traverse this thing called life.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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