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Life can feel like we are in a constant spin cycle where our priorities are forced to change on a daily basis. Technology and the COVID-19 pandemic have changed everything beyond all recognition. The work-life balance paradigm is no more. Our world has become far more complicated than that. We still want to achieve our aspirations including our career and relationship goals, and enjoy our hobbies, but how do you decide what to focus on?
I am Tom Shaw. I have built a successful career, working for 18 organisations (including The Economist Group, Virgin Media O2, Experian and Laing O'Rourke) in 7 countries (including Japan, Australia and France). I have enjoyed 6 promotions, and worked for 30 bosses. I am a Chartered Fellow and an Executive Coach. Outside work, I have created a fulfilling life. I am both happily married, and a proud father. I have climbed Mount Kilimanjaro and run the Paris Marathon, earned qualifications in Japanese, completed charity work with 50 organisations and circumnavigated the globe overland from Fiji to Hawaii. Spoiler alert: it has not always been plain sailing.
So what? Well, I am here to help you achieve as many of the things that you want to do as I have managed. I will share my 30 years' experience of Human Resources where my main role has been helping others to maximise their potential. 'Counterbalance' will walk you through the key attributes that help to build a career, and create a fulfilling life whilst protecting your wellbeing. This is not about generic advice or deploying a technical solution to an adaptive challenge. This is very much about asking yourself meaningful questions that focus on where you are on your unique journey and where you want to go next.
So, what are we waiting for? Let's start getting to know each other...
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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