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Sloan Group International's Executive Presence & Influence Program(TM) elevates the ability of leaders to impact and influence others in the organization, specifically senior leadership. This comprehensive, multitouchpoint program utilizes a simple, yet impactful 4-part model:
● Somatic (Physical) Presence
One's ability to command their physical posture, gestures, verbal pace and tone
● Mental Presence
One's ability to stay mentally clear, focused and on task with what they are saying
● Emotional Presence
One's ability to be aware of self and others, and to engage others emotionally through appreciation and acknowledgment
● Charismatic Presence
One's ability to positively impact others just by being there
These four areas of Executive Presence provide a simple, yet powerful and practical model for readers to identify which aspects of their presence need more focus. Additionally, the model helps leaders diagnose which competencies are needed most in a high stakes influence situation, whether it is to get results from people you're working with, get a promotion, or to deliver powerful messages that engage participation and presence in others.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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