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No, you're not crazy: For years, it's been getting harder and harder to repair your stuff. From implementing proprietary components and specialized fasteners to withholding schematics and mandating repairs go through authorized outlets, modern companies do their best to make it difficult to fix the products you already own. This, by design, gives you no choice but to buy new things whenever your old things break. But it's still your stuff, and you should have the right to fix it.
In this issue we hear from Right-to-Repair luminary Cory Doctorow and iFixit CEO Kyle Wiens about the uphill battle for policy progress at the national level in the U.S. and beyond. Plus, we look at how makers are already addressing repair needs in their own communities, from online meetups for repair advice to cultivating a repair mindset in students at a young age.
Plus, more than 35 projects including:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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