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A little more than 10 years ago, Janine Marsh and her husband Mark gave up their city jobs in London to chase the good life in the countryside of northern France. Having overcome the obstacles of starting to renovate her dream home--an ancient, dilapidated barn--and fitting in with the peculiarities of her new neighbors, Janine is now the go-to expat in the area for those seeking to get to grips with a very different way of life. In the Seven Valleys, each season brings new challenges as well as new delights. Freezing weather in February threaten the lives of some of the four-legged locals; snow in March results in a broken arm, which in turn leads to an etiquette lesson at the local hospital; and a dramatic hailstorm in July destroys cars and houses, ultimately bringing the villagers closer together. With warmth and humor, Janine showcases a uniquely French outlook as two eternally ambitious expats drag a neglected farmhouse to life and stumble across the hidden gems of this very special part of the world.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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