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Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success?
If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance.
MARLENE CHISM is a consultant, trainer, and professional speaker. She is the founder of the Stop Your Drama methodology--an eight-part process for helping managers and small business owners identify the barriers that are holding back their teams. Marlene is also the creator of Attitude Builders, a monthly teleseminar program developed for busy managers who want easy staff development with no prep, no plan, and no problem. Each month managers learn from experts, authors, and transformational leaders to help increase productivity and personal effectiveness. Working with high-level professionals who want to increase personal performance, Marlene has shared her processes and programs with companies like NASA and McDonald's. For speaking information, visit www.MarleneChism.com, and for free resources, visit www.StopWorkplaceDrama.com.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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